Looking for a reliable, professional company to support your business Information Technology, support your team and provide ongoing consultancy?

At CCS we recognise the value of customer service and offering your team support when they need it most… now!
We have a range of IT Support and Helpdesk services that have been developed to provide you with a choice!

RemoteCare™

RemoteCare™ provides your business with a direct link to our business. Don’t waste time or money on the telephone reporting faults and requesting assistance. Help us to help you by providing relevant information direct to our helpdesk when you need IT support. In 90% of cases, we can resolve issues via RemoteCare™. After you give your permission, RemoteCare™ enables our engineers to take control of your PC via the Internet. You can monitor everything our engineer does on screen so you can also use the experience as an opportunity to learn how to do things.

RemoteCare™ for Internet Customers

If you are an Internet client of CCS and you do not have an IT Support agreement, you can use our one-time support tool. We normally use this when we have to reconfigure your email client. This type of support is instigated by our helpdesk who should be contacted before use. Just email helpdesk@caledoniancomputersolutions.co.uk to arrange a suitable time for support.

Get IT Support for your business

If your network is currently unsupported or you would like to implement world class software to drive your business, call CCS on 0800 612 9523 to arrange a professional no-obligation IT review.